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Sales psychology – why it’s better to be rejected than ignored
Conventional wisdom tells us that when approaching a prospect we should tiptoe carefully so we don’t put our prospect off or get...
Nov 25, 20166 min read


Opinion: Why ‘talent’ is an unhelpful way to talk about sales people
An article in a 1998 McKinsey quarterly titled The War for Talent changed thinking in the corporate world. The human resources community...
Sep 2, 20163 min read


Masters of destiny: What sales professionals can learn from elite sports people
Science has already supplied the answer to what makes a more effective sales team. The trouble is, almost no-one is yet putting it into...
Apr 14, 20162 min read


Sales people – born or made?
Dependent as companies are for top-line growth on the selection, assessment and development of their sales people, they naturally invest...
Jan 20, 20161 min read


How can you stop delivery problems crushing sales motivation?
In my pre-psychology career, I once had the opportunity of having meetings with two sales teams in directly competing technology...
Dec 7, 20151 min read


The S-Word: Why we need to confront the sales stigma
Picture the scene. A newly-appointed sales director assembles her several hundred-strong sales force for a kick-off conference. Staring...
Oct 16, 20151 min read


'The S-word': Why we need to confront the stigma surrounding sales
Picture the scene. A newly-appointed sales director assembles her several hundred-strong sales force for a kick-off conference. Staring...
Oct 1, 20154 min read


Inflated sales forecasts? It’s all in the mind
SAP recently published the results of their survey of the top challenges facing teams selling cloud-based services. Straight in at number...
Sep 28, 20151 min read


Why being ignored in sales is worse than being rejected: what the latest science tells us.
“Build a better mousetrap and the world will beat a path to your door,” runs an expression attributed to nineteenth century American...
May 25, 20151 min read
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