Worldpay is a global leader in payments processing technology and solutions. In a highly competitive market, senior customer-facing staff on the front line are required to deliver high levels of performance in tough circumstances. Here’s what delegates had to say about Recludo’s High Performing Teams programme:
“Excellent course – should be mandatory! Ian is also great by the way – a true pro with strong science to back up all his suggestions. Loved it, a great day and a great course. Thanks!”
“The course was fantastic by the way…The best course I’ve ever attended.”
Proposition consultants Market Gravity, now a Deloitte Digital company, said they hit a huge growth curve after working with Ian.
Market Gravity was co-founded by three driven partners. However, growth was being constrained because their newer consultants were diffident when it came to selling.
The programme and follow-up work gave them a new way of working, and helped the team build confidence in Sales.
"You helped me conquer the fear of selling!" Market Gravity programme delegate
“We started with one office and 70% of new sales were made by the three founding partners. After 18 months, we had three offices and the founders were relied upon for just 30% of new sales.” Peter Sayburn - CEO
"ai Corporation is in the business of optimising intelligent technology for fraud prevention in the payments industry. Ian has helped us reframe our thinking about the other half of the equation i.e. Optimising the cognitive performance of our people. We are now incorporating this into our proposition to achieve market differentiation. Furthermore, by giving our senior team tools and techniques to be more time-effective, resilient and empathic, he has played an important role in developing the mental toughness we need for our ambitious growth plans." Mark Goldspink - CEO
RedQuadrant is a specialist public service transformation consultancy. Despite having achieved a consistent turnover, the firm’s leadership felt that it wasn’t consistently punching above its weight in sales performance. Some of this was about process and organisation, but there were also barriers among some senior people that were more to do with mindset. RedQuadrant engaged Recludo to run a series of workshops for its senior team. The result was a new attitude to the sales part of their role.
"Recludo’s workshops helped us reframe our attitude to sales, something that some of us approached with negativity; one of the team described this experience as a “game changer”. As well as the tools and techniques around mindset, we got a lot of practical help, some of it challenging, with process and discipline.’ We are now energised about our growth plans with a clear way forward." Benjamin Taylor - Managing Partner